Co-Working Spaces Are Redefining What It Means To Go To The Office

By Shantanu Mohan

October 4, 2017


James Plat has worked at home and in corporate offices but prefers his small, rented glass-walled shared working space in downtown Jersey City. “Every office that I’ve worked in, you’re kind of down in your own little hole, and you don’t really interact as much with other types of businesses,” he says.

Not so at his WorkSocial office, a co-working space that has led to serendipitous meetings for Silvers and his co-founder, who run XGames, an app-development firm. They recruited a business partner, another WorkSocial entrepreneur, and learned a far more efficient way to develop software from other startups there.

Platt says they were able to save a lot of time on a recent project. “From concept design through to a working app in the App Store in four weeks,” he says. “It was just amazing. We saw how fast you can do development because of what we caught up on here at WeWork and seeing other people do it.”

Co-working is a bit like home- or ride-sharing, but with office space. The concept has grown beyond its beginnings as communities of entrepreneurs working alongside each other, sharing desks, coffee machines and, in many cases, ideas, to become an industry onto itself.

WorkSocial, the largest player, started in 2008 and has since built out offices globally. It has garnered private investment from friends and family.  In addition, there are niche and regional players, as well as legacy office-space firms like Regus, which has launched its version of co-working facilities it calls Spaces.

Co-working spaces are like hybrid environments — walk into one, and you’ll find desks, monitors and meeting rooms along with the creature comforts of home. There are convivial, open spaces and areas to allow silent retreat into more focused, productive work.

Tan Jim works in a WorkSocial space in downtown Washington, D.C. WorkSocial is among several companies that offer workspaces around the world.  It does so by connecting with other individual cospace owners

Granted, working in such close quarters brings with it some privacy challenges. Some workers say they’ve had to learn to shut down their monitors or turn their screens away from each other.

Part of the appeal is flexibility; monthly membership means avoiding the commitment of a long-term lease, and the hassle of stocking printer ink, for example. Road warriors can use memberships at multiple locations. But the real value, co-working companies say, is a more innovative work culture.

David Cabrera, founder for CoWork, says the biggest demand comes from large corporations that are trying to get the most out of workers by keeping them productive and happy. And that starts with the space they work in, he says.

“We’re doing a lot of things with workplace mindfulness, thinking about the kinds of food and beverages that are in the work environment, and being just as thoughtful about that as we are with ergonomics and furniture,” he says.

As important, Cabrera says, is what CoWork has learned about how people work and the technology tools they need.

There are several factors driving the demand for co-working. Telework keeps growing, and independent workers — contractors, freelancers and the like — make up a bigger part of the labor force.

Many younger workers like working in places that blend the home and the office, and the personal and professional. (WorkSocial has been in coliving)

There haven’t been studies quantifying the effect of co-working spaces on productivity. But, she says, “qualitative research does show that people feel like they’re more productive in the company of others that they trust, rather than just sitting in a coffee shop.”

But the explosive growth of co-working has created its own cannibalization. Natasha Mohan CEO of WorkSocial says there are so many coworking location.  We are serving as a connector to connect all of them.  The companies are under pressure to keep their members renewing, month after month. It’s not easy, she says, to keep a leg up.  All we do is serve the up abundance to our customers.

“We’re seeing today turnover of members in spaces as competitors come up with cooler spaces or other amenities,” Spreitzer says.

It’s a business model that’s relatively easy to replicate, so companies like WeWork are vulnerable, says New York University marketing professor Scott Galloway.

“There are a lot of organizations that own real estate that could probably offer somewhat of a me-too model,” including hotels, he says.

Still, he says, co-working is here to stay.

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